Business Improvement Manager

Business Improvement Manager


Business/Professional Services


North Gower,Ontario

Job ID



Job Description:

Our client is a Canadian company that operates equipment sterilization service centers in both Canada and the US. Their core senior business team works out of a residential location in North Gower, Ontario.


Our client understands that the success of their business is founded on service excellence.


The Business Improvement Manager ensures that enterprise business processes are

improving and transforming and that their assigned corporate goals are being achieved. The position reports to VP of Strategic Growth and Innovation. The Business Improvement Manager is accountable for completing process transformation/improvement projects with measurable improvements.


Tasks and Responsibilities

  • Work with management to facilitate lean/six sigma transformation
  • Lead and conduct transformation needs assessments. Identify organizational readiness, catalysis driving change, scope, size, risks, challenges, opportunities, corporate impacts and success indicators
  • Lead problem solving efforts improve quality and eliminate waste in all areas of the business
  • Identification of Improvement Projects
  • Perform reviews and make recommendations to management on potential improvement projects
  • Create business cases and project charters for management to determine the strategic direction for processes
  • Analyze process workflows to determine the value added or non-value added
  • Preparation, planning, execution and lessons learned for improvement projects
  • Measure the progress and results from improvement projects
  • Ensure maximum positive impact of projects by coaching change agents and management
  • Training change agents and management in the use of lean project and root case analysis tools
  • Organize lean training and coaching to develop a culture of continuous improvement
  • Drive standardization and adoption of best practices across the organization
  • Developing processes and tools that encourage knowledge sharing and continuous performance improvements
  • Change Impact and Risk Analysis


Skills and Experience Requirements

  • Bachelor’s Degree in Engineering (preferred), Operations, Industrial, Manufacturing or equivalent education and experience as determined by management
  • 5 years of proven business / continuous improvement experience
  • Lean/Six Sigma Belt certification
  • Demonstration of experience in implementing best practices
  • 1 year of success in managing employees and teams
  • Experience in project management; demonstrating successful project completion
  • Ability to travel internationally